Your privacy is important to us. We respect and protect your
privacy. Molina uses and shares your information to provide you with health
benefits. Molina wants to let you know how your information is used or shared.
PHI
stands for these words,
protected
health information.
PHI means health information that includes your name, member number or other
identifiers, and is used or shared by Molina.
Why does Molina use or share your PHI?
To provide for your treatment
To pay for your health care
To review the quality of the care you get
To tell you about your choices for care
To run our health plan
To share PHI as required or permitted by law
What are your privacy rights?
To look at your PHI
To get a copy of your PHI
To amend your PHI
To ask us to not use or share your PHI in certain ways
To get a list of certain people or places we have given your PHI
How does Molina protect your PHI?
Molina uses many ways to protect PHI across our health
plan. This includes PHI in written word, spoken word or
PHI in a computer. Below are some ways Molina protects
PHI:
Molina has policies and rules to protect PHI.
Molina limits who may see PHI. Only Molina staff with a need to
know PHI may use and share PHI.
Molina staff is trained on how to protect and secure PHI.
Molina staff must agree in writing to follow the rules and polices
that protect and secure PHI.
Molina secures PHI in our computers. PHI in our computers is kept
private by using firewalls and passwords.
What must Molina do by law?
Keep your PHI private.
Give you written information such as this on our duties and privacy practices
about your PHI.
Follow the terms
of the enclosed Notice of Privacy Practices
What can
you do if you feel your privacy rights have not been
protected?
Call or write Molina and complain.
Complain to the
U.S. Department of Health and Human Services.
We will not hold anything against you. Your action would not change your
health benefits in any way.
The above
is only a summary. Please see our
Notice of Privacy Practices. The Notice has more information about how we
use and share your PHI.
We will be
happy to answer your questions as a member of Molina
Healthcare. You may call our Member Services Department
at 1-866-449-6849.
