Thank you for choosing Molina Healthcare as your health plan.
This Member Service Guide is called your "Combined Evidence of Coverage and Disclosure Form" or your "EOC." This Guide tells you how you can get services through Molina. It also tells you your rights and responsibilities as a Molina member and how to contact Molina. If you have special health care needs, carefully read the sections that apply to you.
Molina Member Service Guide
10 Ways to Help Make the Most of Your Health Care Benefits
- Answer to your questions
- Help for Non-English Speaking Molina Healthcare Members
- Welcome to Molina
- About the Health Plan
- The Member Service Guide
- Health Plan Benefits and Coverage Matrix
- Member Identification Card
- Multilingual Services
- Provider Directory
- Member Newsletter
- Security of Members' Information
- Using The Health Plan
- How Does the Plan Work?
- Accessing Care
- Member Rights and Responsibilities
- Molina's Ombudsman Program
- Grievances and Appeals Process
- What is the Grievance Process?
- Health Plan Covered Benefits? Matrix
- Exclusions and Limitations
- General Information
- What is the Relationship Between the Plan and its Providers?
- Definitions
return to the top
Adobe Acrobat Reader is required to view the file(s) above. Download a free version.