Emergency Medical Transportation

Emergency transportation (ambulance) or ambulance transport services provided through the “911” emergency response system will be covered in a medical emergency when medically necessary.

Non-Emergency Medical Transportation

Non-emergency medical transportation to medical facilities is covered when your medical and physical condition does not allow you to take regular means of public or private transportation (car, bus, etc) and you have a written prescription from your doctor. Examples of non-emergency medical transportation include, but are not limited to, litter vans and wheelchair vans.

Non-Emergency Non-Medical Transportation

Non-emergency non-medical transportation is available if the member is recovering from serious injury or medical procedure that prevents them from driving to medical appointment, they have no other form of transportation available, and the attending physician (Primary Care Physician or specialist appointment is scheduled with) asserts that member requires non-emergency non-medical transportation to and from appointment on specified date. Non-Emergency non-medical transportation for members to medical services can be supplied by passenger car, taxi cabs, or other forms of public/ private transportation. Call at least two-three (2-3) working days before your appointment to arrange transportation. If you need non-emergency non-medical transportation, please call your PCP or Molina Healthcare’s Member Services Department to see if you qualify for these services. You must have approval to get these services before the services are given.

Transportation Services for Healthy Families Members

Ambulance

Your child pays nothing.

The use of an ambulance is covered when:

• Your child must go to a hospital or other facility for care in an emergency
• Your child’s PCP requests your child’s transfer from one hospital or facility to another and we approve it.
• Ambulance transport services provided through the 911 emergency response system.

Non-emergency medical transportation

Your child pays nothing.

If your child has a condition that keeps you from using ordinary public or private transportation, Molina can help. We will help provide non-emergency medical transportation, such as litter and wheelchair vans, if you need it. If you need medical transportation, please call your child’s PCP or Molina Member Services for a referral. Your child must have a referral to get these services.

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