Getting To My Appointment

 

Non-Emergency Medical Transportation (NEMT)

NEMT can be used without charge when you do not have a way to get to your health care appointment. We may use public transportation or bus tokens, vans, taxi, or even an ambulance, if necessary, to get you to your health care appointment. Some people do not get NEMT as part of their benefits. To check, call Member Services at 1-800-875-0679.

You must call at least three (3) business days before the day of the appointment or you may not get NEMT. You may be able to get a ride sooner if your healthcare provider gives you an urgent care appointment. To schedule transportation, please call this number 1-866-642-9305.

Emergency Transportation Call 911 or the closest ambulance.

*Printed copies of information posted on our website are available upon request.