Thank you for choosing Molina Healthcare. Please read this book to understand your benefits. Please call us at 1-800-580-2811 if you have questions or need help understanding this book.
2009 Salud Member Handbook 2009 Salud Member Handbook (Spanish)
- How the Salud Program works
- How to Pick Your Doctor (PCP)
- Choosing A Specialist as a PCP
- How to Change Your PCP
- How to Get Information on Doctors
- Molina's 24 Hour Nurse Advise Line
- What Are Prior Approvals and In-Plan Specialist Referrals?
- How to Get Doctor or Hospital Services
- Copayments for Members of SCHIP and WDI
- When Members May Be Responsible for Other Charges
- How to Get Services When You Are Outside of New Mexico
- How to Get Services After Hours
- Molina's Prescription Drug Program
- How to Get A Second Opinion
- How to Make Decisions About Your Medical Care
- New Medical Equipment and Treatments
- Plan or PCP Changes
- How to Get Hospice Care
- What is Utilization Management (UM)
- How to Make Appointments
- Handicapped Access
- Molina Healthcare Benefits
- Communication Services
- Coordination of Benefits
- Family Planning Services
- How Complaints Work
- How to File an Appeal, Grievance or Expedited Appeal
- How to Request an Administrative Hearing
- Emergency Care
- Getting Health Care Away From Home
- Getting Behavioral Health Services
- If You Move
- Transportation Benefit
- What are Integrated Transport Management's (ITM) Hours of Operation?
- What is Integrated Transport Management's (ITM) Phone Number?
- How Do I Get Routine Transportation?
- Getting Dental Care
- How to Use Your Vision Service Provider (VSP) Benefit
- Staying Healthy
- Preventive Health Guidelines/Well-Child Health Check
- How to Make Appointments
- Health Services For Members with Diabetes and Asthma
- Asthma
- Diabetes
- Disease Case Management Services
- Care Coordination/Case Management
- The Woman's Health & Cancer Rights Act
- Losing Your Coverage
- How to Keep Getting Care
- Anti-Fraud Program
- Molina Healthcare's Consumer Advisory Board
- Member Rights and Responsibilities
- Notice of Privacy Practices
- ISHCN Special Section