Health & Family | fall 2007

Check Out the Molina Healthcare Website

Check out the Molina Healthcare website at http://www.molinahealthcare.com/. “Click” on the member button. Choose your state in the drop-down box. You can get information on our website about:

  • Molina Healthcare’s contracted doctors and hospitals
  • Your benefits, including copayments and other charges (if they apply)
  • What to do if you get a bill or a claim
  • FAQs (frequently asked questions and answers)
  • Drug formulary (approved drugs that doctors can prescribe)
  • How to contact UM staff about a UM issue or question
  • How to get primary care, hospital, specialty, and emergency services
  • How to get care after normal office hours
  • Preventive health guidelines and immunization schedule
  • Your rights and responsibilities and the privacy of your information
  • Restrictions on benefits or how to obtain care outside the Molina Healthcare service area
  • Quality Improvement, Health Education, and Disease Management programs
  • How to voice a complaint or appeal a medical decision
  • How we decide about using new technology
You can ask for printed copies of anything posted on the website by calling 1-800-580-2811. Your member handbook is also a good resource. You can find it on our website.

Such services are funded in part under contract with the state of New Mexico.