Do You Need Help with a
Health Problem?

COMPLEX CASE MANAGEMENT IS HERE

Living with health problems and managing them can be hard. We have a program that can help. The Complex Case Management program is for members with difficult health problems who need extra help with their health care needs. The program allows you to work with a nurse. The nurse can help you learn more about your health problems. He or she can teach you how to better manage them. The nurse also will work with your family or others who help care for you. The nurse will work with your doctor to make sure you get the care you need.

There are many ways you can be referred to this program. One way to enroll is through your doctor. You also can self-refer to the program by calling Member Services. There are certain requirements that you must meet.

This program is voluntary. You can choose to be removed from the program at any time.

You can get more information about the program. Call Member Services at the phone number listed on the back of your ID card.