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Service Coordination

STAR+PLUS
STAR
CHIP

Service Coordination- STAR+PLUS Program

The STAR+PLUS Program offers Service Coordination for any adult or child who is receiving health services for an ongoing health problem. This health problem can be either physical or mental.

A Service Coordinator's job is to:
  • Help you find services that are not benefits. This could be physical therapy with the schools or "Meals on Wheels".
  • Help you access services that you are eligible to receive.
  • Help coordinate appointments and tests.
  • Help coordinate transportation.
  • Help access resources to help individuals with special health care needs and/or their caregivers deal with day to day stress.

How can I help my Service Coordinator help me?

  • Write down your questions. This will help you remember things when you have a lot to talk about.
  • Tell your Service Coordinator about all of your appointments and tests. Not being aware of all the details of your case can make it harder for your Service Coordinator to help you.

When do I call my Service Coordinator?

You may contact the Service Coordination Intake Specialist Monday through Friday for a referral.

If you are already open to Service Coordination and have forgotten the direct phone number of your Service Coordinator, you may call Member Services.

If you feel that you need emergency treatment, please get help first or call 911.

*Printed copies of information posted on our website are available upon request.

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Service Coordination- STAR Program

Service Coordination is not a covered benefit of the STAR Program.

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Service Coordination- CHIP Program

Service Coordination is not a covered benefit of the CHIP Program.

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