We Want to Give You Good Care!
Molina Healthcare works with
your doctors and hospitals to
give you good health care. We make
choices about your care based on
what you need. We also look at your
benefits.
We do not reward doctors to deny you care. We also do not reward staff or other people to deny you care or give you less care. We do not pay extra money to doctors or our staff members to deny tests or treatments that you need to get better or stay healthy.
You may call our Member Services
team if you ever have a concern about
your health care. They can answer
many questions for you. If they can’t
answer your question, they will
arrange for you to speak with someone
on the Utilization Management
staff. Our staff are here to take your
call Monday through Friday (except
holidays) between 9 a.m. and 5 p.m.
They can answer questions about how
we make health care choices. Just call
the toll-free Member Services number
at
Looking at What’s New
We also look at new services. And we look at new uses for benefits you have now. We review new studies to see if services should be added to your benefit package. Molina Healthcare reviews the type of services listed below at least once a year:- Medical services
- Mental health services
- Medicines
- Equipment
