Your Member Rights and Responsibilities
As a Molina Healthcare member,
you have the right to:
- Get information about Molina Healthcare, our services, our doctors, or other health care providers.
- Have privacy and be treated with respect.
- Help make decisions about your health care, including the right to refuse care.
- Discuss your treatment options with your doctor, no matter what the cost of benefit coverage.
- Make a complaint about Molina Healthcare or the care you were given.
- Suggest changes to the Molina HealthCare Member Rights and Responsibilities policy.
As a Molina Healthcare member, you have the responsibility to:
- Supply information (to the extent possible) that the organization and its practitioners and providers need in order to provide care.
- Follow the plan and instructions for care that you agree to with your doctor.
- Know your health problems and help set goals with your doctor about your treatment as much as possible.
