Staffed around the clock by multilingual registered nurses, Molina Healthcare’s 24-Hour TeleSalud Nurse Advice Line is an innovative telephonic access service that assists Molina Healthcare members by promptly assessing their needs and expertly directing them to the appropriate level of care. Since its inception in 2004, our Nurse Advice Line service has provided convenient, immediate access to quality health care by enabling Molina patients to speak directly with professional nurses in their own language any time day or night. Molina Healthcare members can get culturally appropriate expert Nurse Advice about physical or emotional problems in any of 23 different languages, including English, Spanish, Russian, Vietnamese, Korean and Arabic.

Originally known as the TeleSalud program and established through a partnership with the Robert Wood Johnson Foundation, Molina Healthcare’s TeleSalud Nurse Advice Line today receives nearly 200,000 calls a year from Molina members across the United States and continues to demonstrate the patient-centered and culturally sensitive approach that has made Molina Healthcare a leader in serving the needs of diverse populations.