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Getting To My Appointment

Transportation is covered by WA Medicaid. If you need help getting to and from your provider’s office, call Medical Assistance Customer Service Center (MACSC) at (800) 562-3022. You can also call the broker listed below for your county.

This service is at no cost to you. This does not apply to Basic Health Members.

Counties Served Broker
Broker Telephone Number
Phone Fax
Adams, Asotin, Ferry, Garfield, Grant, Lincoln, Pend Oreille, Spokane, Stevens, Whitman Special Mobility Services (800) 892-4817
TDD/TTY:
(800) 821-7167
(888) 829-9915
 
Benton, Chelan, Columbia, Douglas, Franklin, Kittitas, Okanogan, Walla Walla, Yakima

People for People

(800) 233-1624

TDD/TTY:
(800)-606-1302
(509) 574-5085
 
Clallam, Grays Harbor, Jefferson, Kitsap, Lewis, Mason, Pacific, Pierce, Thurston

Paratransit Services

 
(800) 756-5438

TDD/TTY:
(800) 934-5438
(360) 377-1528
 
Clark, Cowlitz, Klickitat, Skamania, Wahkiakum Human Services Council (800) 752-9422 (Option 2) (360) 694-1446
 
King, Snohomish Hopelink

(800) 923-7433

TDD/TTY:
(800) 246-1646

To cancel a ride or check on status: (800) 595-2172

(425) 644-9447
 
Island, San Juan, Skagit, Whatcom Northwest Regional Council/Area Agency on Aging (800)-860-6812 (360) 734-5476

If you are hearing impaired, call (TTY/TDD) 1-800-848-5429. For additional information, go to the MAA website at http://fortress.wa.gov/dshs/maa/transportation/phone.htm

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