Provider Self-Services

• New User Registration - Providers can complete the required information to get immediate access to the website.
• Secure Login - The website is secured with 128 bit encryption to support the HIPAA requirements.
• Change Password - Providers can change their password whenever they want.
• Forgot Password - Providers can request their password in case it is forgotten.
• Member Eligibility Inquiry - Providers can search for eligibility on any member.
• Provider Search - Providers can search for other providers.
• View/Update Profile - Providers can view their profile as well as request changes.
• Authorization Submissions - Providers can submit Authorizations directly online.
• Authorization Inquiry - Providers can view the status of both previous Authorizations as well as those submitted online.
• Claims Inquiry - Providers can view the status of previously submitted claims.
• Patient Listing - Patient listing enables providers to get the list of members who are eligible on a particular date and the PCP assigned.
• Reports - Providers are able to export the claim reports in Excel or PDF format.
• Nurse Advice Reports - The nurse advice reports are available for PCP's to download.
• Contact Us - Providers can contact Molina directly about an issue and that message is directed to the appropriate department for follow-up.
• Download Forms - Providers have access to download forms that are most frequently used.