Providing quality care to our members is important; therefore, Molina Healthcare has established standards for medical record documentation to help assure the highest quality of care. Medical record standards promote quality care through communication, coordination and continuity of care, and efficient and effective treatment.

• Medical record content
• Medical record organization
• Ease of retrieving medical records
• Confidential patient information
• Standards and performance goals for participating providers

For more information, please call the Provider Services Department at 1-877-665-4622, press 0 and ask for Quality Improvement. Or you may call us directly at 210-366-6500 X 203041.

Requirements and Standards for Facility Site
Molina Healthcare believes strongly in providing quality of care to our members. To ensure that quality is provided to our members by our providers, Molina follows the guidelines set forth by HHSC. For questions please contact the Credentialing / Facility Site Review Department at 210-366-6500 x 203127

For a detailed description of the requirements and standards for Medical Record Documentation, please contact us at 1-877-665-4622, press 0 and ask for Quality Improvement. Or you may call us directly at 210-366-6500 X 203041.

*Printed copies of the standards are also available upon request.

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