Type Size:
Become a Member

Bridge2Access (Disability & Senior Access Services)

Two elderly ladies laughing

What's covered

Health and wellness is the same for people with or without disabilities or activity limitations. Molina Healthcare's Bridge2Access Program will help improve access to health care services for all members. Here are a few things we offer our members:

 
Bridge2Access Services How to Access

Find a provider that meets your access needs

  • Online and written directory with access indicators
  • Member services support to find an accessible provider
To find an accessible Molina Healthcare provider near you, visit Find a Provider or call Member Services at (888) 665-4621.

 

Improved access in Molina Medical Clinics

  • Height adjustable exam tables
  • Wheelchair scales
  • Assistive listening device
  • On-site material in alternate formats
Find a Molina Medical Clinic near you

Better Communication Access

  • Sign language and foreign language interpreters at no cost.
  • Materials in other formats (Large Print, Braille and Audio, etc.)
To request an interpreter for your doctor’s appointment, call 1-888- 665-4621; TTY 1-800-479-3310 or complete the attached interpreter request form, and email to: MHC-interpreters@molinahealthcare.com. To get information and other health education material in an alternate format. Call (888) 665-4621; TTY (800) 479-3310 for any other material or format not listed.

Integrated Care Team

  • Empowering you to manage your health
  • Help you transition from hospital to home
  • Coordinate services with other agencies
  • Keeping you in your own home
Call your Care Manager Transitions Coach directly. To be transferred to Case Management, call Member Services (888) 665-4621; TTY (800) 479-3310

Transportation services, including Molina Healthcare shuttles in some areas

Call (888) 665-4621; TTY (800) 479-3310 and ask for help with transportation services

Bridge2Access Connections

  • Help you navigate your health care
  • Keep you informed on available access services
  • Connect with one of our community partners to:
    • Stay at home
    • Advocacy
    • Peer support
Call (877) MOLINA7 / (877) 665-4627
VP (562) 283-6100 or Email:bridge2access@molinahealthcare.com

Bridge2Access Statewide Advisory Committee and Local Member Participation Committees:

  • Help us improve your healthcare services – Get involved today!
Call (877) MOLINA7 / (877) 665-4627
VP (562) 283-6100 or
Email:bridge2access@molinahealthcare.com

 

Meeting the healthcare needs of people with disabilities is very important. In 2009, Molina started the statewide Bridge2Access (B2A) Statewide Advisory Committee. Input from advocates, community organizations, and members has helped us greatly. As we prepare for the Coordinated Care Initiative (CCI), and Managed Long Term supports and services, we worked with other contracted plans in our county to develop broader advisory groups.

Below are the minutes of past meetings. If you would like to get minutes from other meetings or want to be part of the committees, please email us at: bridge2access@molinahealthcare.com.
 

 

We encourage you to call or visit the websites of our community partners listed below. If there is a resource that you need that is not listed, dial “211” from your cell phone or home phone. Your call will be routed to a referral specialist in your area. 211 is available 24 hours a day/7 days a week and can help you find much needed information or health and human services. You can also visit their website at www.211.org     

IMPERIAL COUNTY

Community Partner Services Provided Website
Senior Access to Support and Services Program (SASS)
220 W. Main Street, Suite 201
Brawley, CA 92227
1-800-817-5292
1-800-539-8868 TTY
The SASS Program provides services to older adults age 60 and over in all regions of the county, who are diagnosed with a severe mental illness and who are homeless or at risk of being homeless, or isolated and home-bound. Services provided in this program include planning for and providing rehabilitation and supportive services, including mental health assessment and individual therapy. www.imperial.networkofcare.org
Deaf Community Services of Imperial County
(760) 355-1078
612 S J St.
Imperial, CA 92251

 

Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families. www.national.citysearch.com
Access to Independence of Imperial Valley
400 Mary Avenue, Suite D
Calexico, CA 92231
Phone: (760) 768-2044
Voice:  (760) 768-4977
Fax: (760) 768-0466 TTY/TDD
Access to Independence is a Center for Independent Living (CIL). CILs are nonresidential, cross-disability, non-profit corporations that provide services to people with disabilities to maximize their independence and fully integrate them into their communities. We are a community hub for individuals to gather, discuss, and advocate for independence and integration into society at a state of the art facility that integrates universal design.

 

www.accesstoindependence.org
Area Agency on Aging (AAA)
1331 S. Clark Rd. Bldg. 11
El Centro, CA 92243
800-510-2020
760-339-6450
"You've worked hard all your life Now let us work for you" AAA - Our Mission: To provide leadership at the local level in developing systems of home and community-based services that maintains "least restrictive" home-like environments. In particular, emphasis shall be placed on coordinating with local systems to enable individuals to live with maximum independence and dignity in their homes and communities through the development of comprehensive and coordinated systems of home and community care. www.co.imperial.ca.us/AreaAgencyAging/
Alternatives for Seniors
1-888-WE-ASSIST
1-888-932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services Imperial County Dept. of Social Services
2995 South Fourth Street
Suite 105
El Centro, CA 92243
Phone: (760) 337-6800
FAX: (760) 337-5716
The In-Home Supportive Services (IHSS) program provides domestic and personal care to Medi-Cal eligible aged, blind and disabled individuals so that they can remain safely in their own homes. In addition to program eligibility, IHSS staff meets with clients in their homes to assess their in-home care need. Once approved, the clients may hire providers of their own choosing, or are referred to the IHSS Public Authority of Imperial County, to hire provider to perform the authorized services. www.imperialcounty.net
Search for In-Home
Support Services

 

The Health Consumer Center of Imperial Valley
449 Broadway Street
El Centro, CA 92243
Main: (760) 353-0220
Fax: (760) 353-6914
The Health Consumer Center of Imperial Valley (HCC-IV) helps residents of Imperial County navigate through the maze of today's health care system. HCC-IV helps people get the health care they need. HCC-IV is a project of California Rural Legal Assistance. www.crla.org

 

Meals on Wheels Imperial County
Agency on Aging
1331 South Clark Road
El Centro, CA 92243
Providing seniors and people with disabilities nutrition services. Meals-on-Wheels is the only U.S. program that exclusively addresses senior hunger issues. The organization targets individuals with the greatest economic and social needs and currently serves 2.5 million seniors in their homes and in group settings such as senior centers. Two million MOW volunteers create an efficient and caring way to keep seniors independent, healthy and alive. Meals-on-Wheels keeps seniors healthy and fed in their own homes www.meals-on-wheels.org

 

 

SACRAMENTO COUNTY

Community Partner Services Provided Website
Resources for Independent Living (RIL)
420 I Street, Level B: Suite 3
Sacramento, CA 95814
(916) 446-3074
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services www.ril-sacramento.org/
Area 4 on Aging
2260 Park Towne Circle
Sacramento, CA  95825
(916) 486-1876

 

Helping older adults live independently through wellness programs, caregiver support, health insurance counseling, home modification and more! www.a4aa.com/
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services

 

www.AlternativesforSeniors.com
IHSS Public Authority
3700 Branch Center Road, Suite A Sacramento, CA 95827
(916) 874-2888
Determine eligibility for In Home Support Services and provide support for caregivers and clients www.sacpros.org
Search for “In Home Support Services”
NorCal Services for Deaf & Hard of Hearing
4708 Roseville Road, Suite 111
North Highlands, CA 95660
(916) 349-7500
Advocacy, communication assistance, education, information & referral, peer counseling for clients who are deaf or hard of hearing www.norcalcenter.org
Meals on Wheels
847 F Street
W Sacramento, CA 95605
(916) 444-9533
Nutrition Services for seniors and people with disabilities www.mowsac.org

 

 

SAN BERNARDINO COUNTY

Community Partner Services Provided Website
Rolling Start ILC
570 West Fourth Street
Suite 103
San Bernardino,CA 92401
(909) 884-2129
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services www.rollingstart.com

Blindness Support Services
3696 Beatty Drive
Suite A                       Riverside, CA 92506       (951) 341-9244

 

Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California http://blindnesssupport.com/
Center on Deafness, Inland Empire (CODIE)
3576 Arlington Avenue
Riverside, CA 92506      (951) 275-5000
Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

 

www.codie.org
Department of Aging & Adult Services
686 E. Mill Street
2nd Floor
San Bernardino,CA 92415
(909) 891-3900
Dedicated to helping seniors and at risk individuals to improve or maintain choice, independence and quality of life. The department works to ensure seniors and adults with disabilities have the right to age in place in the least restrictive environment http://hss.sbcounty.gov/daas/
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
(877) 800-4544
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://hss.sbcounty.gov/daas/

Search for In Home Support Services

Home Delivered Meals
(951) 342-3057 or
Dept. of Aging & Adult Svcs. (DAAS)
Nutrition services for seniors and people with disabilities www.FSACA.org
or
http://hss.sbcounty.gov/daas/Resources/nutrition.aspx​

 

RIVERSIDE COUNTY

Community Partner Services Provided Website
Community Access Center
6848 Magnolia Center Avenue,
Suite 150
Riverside, CA 92506
(951) 274-0358
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services

Blindness Support Services
3696 Beatty Drive, Suite A
Riverside, CA 92506    
(951) 341-9244

Develop and implement innovative approaches to achieving independence and self-reliance for blind and visually impaired residents of Southern California http://blindnesssupport.com/

Center on Deafness, Inland Empire (CODIE)
3576 Arlington Avenue
Riverside, CA 92506          
(951) 275-5000

Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

www.codie.org
Riverside County Office on Aging
6296 River Crest Drive, Suite K
Riverside, CA 92507
(951) 867-3800 or
(800) 510-2020
“Aging with Dignity” is their core value. RCOC provides advocacy, information & referral, wellness programs, education and much more www.rcaging.org
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
(888) 960-4477
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://dpss.co.riverside.ca.us

Search for In Home Support Services

Meals on Wheels
City of Riverside
County of Riverside
Providing senior and disabled nutrition services www.riversidemealsonwheels.org
or
www.rcaging.org

 

SAN DIEGO COUNTY

Community Partner Services Provided Website
Access to Independence
8885 Rio San Diego Drive
Suite 131
San Diego, CA 92108
(619) 293-3500 Voice
(619) 293-7757 TTY
Empowering people with disabilities & seniors to live independently through peer support, information & referral, housing assistance, independent living skills training, advocacy, personal assistant services http://accesstoindependence.org/

Deaf Community Services of San Diego
3930 Fourth Avenue
Suite 300
San Diego, CA 92103
(619) 398-2441 

Dedicated to improving the quality of life through advocacy, peer support, education and training for people who are deaf, hard of hearing and their families

http://www.deafcommunityservices.org/
Aging and Independent Services (AIS)
5560 Overland Avenue
San Diego, CA 92123
(800) 510-2020
Providing services to older adults, people with disabilities and their family members, to help keep clients safely in their homes, promote healthy and vital living www.sdcounty.ca.gov
Search for “AIS”
Alternatives for Seniors
(888) WE-ASSIST
(888) 932-7747
Information and referral on senior housing and other services www.AlternativesforSeniors.com
In Home Support Services
5560 Overland Avenue
San Diego, CA 92123
(800) 510-2020
Determine eligibility for In Home Support Services and provide support for caregivers and clients http://www.sdcounty.ca.gov/hhsa/index.html

Search for In Home Support Services

Consumer Center for Health Education & Advocacy
1764 San Diego Avenue
Suite 200
San Diego, CA
(877) 734-3258
(877) 735-2929 TTY
Helping people understand how to navigate their physical and mental healthcare; advocacy and information & referral www.healthconsumer.org
Meals on Wheels
2254 San Diego Avenue
San Diego, CA 92110
(619) 260-6110
(800) 573-6467
Providing senior and disabled nutrition services www.meals-on-wheels.org

 

Member Services Guide
It tells you what you need to know about your Molina Healthcare Medi-Cal Health Plan.

For the Member Service Guide, click here

This link will take you away from the Medicare section of MolinaHealthcare.com

This link will take you away from the Dual Options section of MolinaHealthcare.com

You are about to leave the Molina Healthcare website.

This link will take you away from the Dual Options section of MolinaHealthcare.com

This link will take you away from the Medicare section of MolinaHealthcare.com

You are leaving the Molina Healthcare website. Are you sure?

This information is for Doctors and
Health Care Professionals only.

X Please wait. California info is loading. Cancel