About Your Care

We're here to take good care of you

Molina Healthcare works with providers to do what's best for your health. We look at your member benefits and choose care based on what you need. We want you to know that we do not:

  • Reward providers to deny care
  • Reward staff or anyone to deny care or give you less care
  • Pay extra money to providers or staff members to deny tests or treatments that you need to get better or stay healthy

 

If you have a concern about your health care, please call Member Services at  or TTY/TDD (800) 479-3310.

  • Our staff is here to take calls Monday to Friday (except holidays) between 8:00 a.m.- 6:00 p.m. If you call after 6 p.m. or over the weekend, you will be directed to the Nurse Advice Line and staff there can help you.
  • There are nurses you can talk to about health care choices and getting care through our Nurse Advice Line
  • A bilingual staff member or interpreter is available for members