CAHPS® Results

Medicare CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

72

73

78

Getting Needed Care

77

75

81

Coordination of Care

NA

NA

86

Customer Service

89

86

90

Rating of Health Plan

87

84

88

Rating of All Health Care

86

85

87

Getting Needed Prescription Drugs

NA

NA

90

Rating of Drug Plan

88

86

87

Annual Flu Vaccine

73

69

74

 

Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit Medicare Plan Finder or CMS.gov.

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.

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