Molina can help you get behavioral health services you and your family need. You must use a provider that is part of Molina Healthcare (Molina) unless it is an emergency. You can call Molina at (800) 223-7242 (TTY: 711). Your benefits cover:
- Inpatient services
- Outpatient services
- Doctor visits
You might need to find a doctor that is in the plan. If so, call Molina. You need to see providers that are part of Molina unless it is an emergency. You do not need a referral to see a doctor; you can pick or change your behavioral health care provider or case manager at any time. If you want to change, call Molina at (800) 223-7242 (TTY: 711). Your case manager can also help you. Molina’s hours are Monday through Thursday, 8:00a.m.-5:00p.m. and Friday, 9:00 a.m. – 5:00 p.m., EST. Emergency coverage is available 24 hours per day, seven days per week.
It tells you what you need to know about your Molina Healthcare of New York Medicaid Managed Care (MMC) Health Plan. Read here.
How do members get care?
Call Molina at (800) 223-7242 (TTY: 711).