Crisis Services

If you or someone you know is experiencing a crisis, we can help.​

Emergencies:  You are always coveredfor emergencies. No prior authorization orreferral is required.  An emergencymeans a medical or behavioral health condition that comes on suddenly, is life threatening,has pain, or other severe symptoms thatcannot wait to be treated. Some examples of an emergency are:

  • A heart attack or severe chest pain
  • Bleeding that won’t stop or a bad burn
  • Broken bones
  • Trouble breathing, convulsions or loss of consciousness
  • When you feel you might hurt yourself or others
  • If you are pregnant and have signs like pain, bleeding, fever or vomiting

 

If youthink you have an emergency, no matter where you are, call 911 or go to thenearest hospital location where emergency providers can help you. Emergenciesare covered anywhere in the United States. As soon as possible, call your doctoror behavioral health provider to arrange for follow-up care after the emergencyis over.

Crisis:  If you or someone you know isexperiencing a mental health crisis, call

Southwest Washington Crisis Services: (800) 626-8137

A mental health crisis isdefined as a turning point in the course of anything decisive or critical, atime, a stage, or an event or a time of great danger or trouble, whose outcomedecides whether possible bad consequences will follow.

 

Some examples of a mental healthcrisis are:

 

  • Threatens to or talks about hurting or killing themselves
  • Increases alcohol or drug use
  • Feels hopeless
  • Withdraws from friends and family
  • Feels rage or uncontrolled anger
  • Feels anxious, agitated  or unable to sleep
  • Feels trapped, like there is no way out
  • Encounters dramatic mood changes
  • Engages in reckless behaviors
  • Threatens to harm others​​
  • Sees no reason for living

​     ​  ​
​​​​ ​​​​