If you or someone you know is experiencing a crisis, we can help.
Emergencies: You are always covered for emergencies. No prior authorization or referral is required. An emergency means a medical or behavioral health condition that comes on suddenly, is life threatening, has pain, or other severe symptoms that cannot wait to be treated. Some examples of an emergency are:
- A heart attack or severe chest pain
- Bleeding that won’t stop or a bad burn
- Broken bones
- Trouble breathing, convulsions or loss of consciousness
- When you feel you might hurt yourself or others
- If you are pregnant and have signs like pain, bleeding, fever or vomiting
If you think you have an emergency, no matter where you are, call 911 or go to the nearest hospital location where emergency providers can help you. Emergencies are covered anywhere in the United States. As soon as possible, call your doctor or behavioral health provider to arrange for follow-up care after the emergency is over.
Crisis: If you or someone you know is experiencing a mental health crisis, call
Southwest Washington Crisis Services: (800) 626-8137
A mental health crisis is defined as a turning point in the course of anything decisive or critical, a time, a stage, or an event or a time of great danger or trouble, whose outcome decides whether possible bad consequences will follow.
Some examples of a mental health crisis are:
- Threatens to or talks about hurting or killing themselves
- Increases alcohol or drug use
- Withdraws from friends and family
- Feels rage or uncontrolled anger
- Feels anxious, agitated or unable to sleep
- Feels trapped, like there is no way out
- Encounters dramatic mood changes
- Engages in reckless behaviors
- Threatens to harm others
- Sees no reason for living