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Members

Quality Improvement Program

Doctor and patient

​Molina Healthcare wants our members and their families to receive the best care.

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HEDIS®

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​Molina Healthcare uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year as a way to measure quality.​

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CAHPS®

Doctor and young patient

CAHPS® surveys are used by a non-profit group that wants to improve health care quality.​​​​

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Patient Safety Program

Mother and daughter

​We want our members and their families to be safe and healthy.

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Member Rights & Responsibilities

Doctor and patient

Find out what rights and responsibilities you have as a member.​

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Grievance & Appeals

Family smiling

You have the right to file a grievance (complaint) or appeal.​

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Fraud

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​Molina Healthcare seeks to uphold high ethical standards for health care benefits and services to its members.

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