What you tell us about your care means a lot. With your feedback, we can improve our care and service and give you exactly what you need. Our goal is to get you quick access to the quality care you need, and always provide excellent customer service.
Molina Healthcare wants our members and their families to receive the best care.
Molina Healthcare uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year as a way to measure quality.
CAHPS® surveys are used by a non-profit group that wants to improve health care quality.
We want our members and their families to be safe and healthy.
Find out what rights and responsibilities you have as a member.
You have the right to file a grievance (complaint) or appeal.
Molina Healthcare seeks to uphold high ethical standards for health care benefits and services to its members.