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Step 3 - Independent Review

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And Independent Review is a review by a doctor who does not work for Molina.  If you do not agree with the decision from the State Hearing, you can ask for an independent review within 21 calendar days of the Hearing decision or you may go directly to Step 4. Call (800) 869-7165 (TTY 711) for help. Any extra information you want us to look at must be given to us within five days of asking for the independent review. If you ask for this review, your case will be sent to an Independent Review Organization (IRO) within three working days. You do not have to pay for this review. Molina will let you know the decision.

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