For Molina Members About Molina
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Welcome, Florida Healthcare Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.

If you have any questions, please call Provider Services at 1-855-322-4076.

Medicare Crossover Claims Policy Change

Effective October 25, 2016, Molina Healthcare of Florida, Inc. ("Molina"), in collaboration with the Agency for Health Care Administration ("AHCA"), will begin accepting crossover claims from the Centers for Medicare and Medicaid Services ("CMS") for dual-eligible, Molina Medicaid members covered by traditional, fee-for-service Medicare. Providers will no longer be required to submit secondary claims to Molina, as the claim will cross over automatically.

This change does not apply to Molina Medicaid members enrolled in a Medicare Part C (Medicare Advantage) plan. Providers must continue to file secondary claims to Molina for these members. 

If you have any questions about this communication, please contact Provider Services at (855) 322-4076.

Provider Services Portal

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Molina’s Provider Self Services has a variety of tools to simplify your transactions whether you need to check eligibility or check claim status. For more information contact Provider Services. Molina Healthcare is now collecting National Provider IDs (NPIs) from contracted and non-contracted providers. Submit your NPI to Molina via our Provider Self-Services Portal.

Important Reminder:

Please notify Molina Healthcare at least 30 days in advance when you have any of the following:

  • • Change in office location,
       office hours, phone, fax, or email
  • • Addition or closure of office location
  • • ​Addition or termination of a
  • • Change in Tax ID and/or NPI
  • • Open or close your practice to new
       patients (PCPs only)

First Steps in Taking Care of Your Diabetes

Simple Steps to Manage Diabetes


Molina's MMA Physician Incentive Program

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ICD10 Implementation Update

Molina Healthcare has fully implemented ICD-10. Have questions? Looking for additional information?Learn more.​​

LTSS Quick Reference Guide

Looking for information about requesting authorization or submitting a claim for Long-Term Services and Supports? Learn more.​

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