“I love working with Molina, their claim department is responsive and efficient”
Dr. Marina Jones
Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.
As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.
If you have any questions, please call Provider Services at 1-866-472-4585.
Please be advised that effective July 15, 2016, Secure Transportation will be the primary non-urgent transportation vendor for Molina Healthcare of Florida, Inc. (“Molina”) in
Region 11. Secure Transportation is a national ground transportation company serving
customers since 1980.
To make an appointment for a transportation service, members and providers may contact Secure Transportation’s reservation line at (877)775-7340, Monday – Friday, 8:00AM
– 8:00PM EST. Members do not need to cancel their scheduled rides with Logisticare. Secure Transportation is working with Logisticare to ensure members continue to receive transportation services, whether or not the transportation provider is in Molina’s network. Molina is required to authorize and pay for previously scheduled services for up to 60 days from the effective date of this change.
You may contact Molina’s Provider Services Department at 1-855-322-4076 for any questions or concerns. Thank you for your assistance and cooperation as we transition to Molina’s new non-urgent transportation services vendor.
Provider Services Department
Molina Healthcare of Florida, Inc.
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Molina’s Provider Self Services has a variety of tools to simplify your transactions whether you need to check eligibility or check claim status. For more information contact Provider Services. Molina Healthcare is now collecting National Provider IDs (NPIs) from contracted and non-contracted providers. Submit your NPI to Molina via our Provider Self-Services Portal.
The Cultural Competency Plan exists to ensure the delivery of culturally competent services as well as the provision of Linguistic Access and Disability-related Access to all members including those with limited English Proficiency. Learn more.
For a copy or if you have questions, you can call customer services at 1-866-472-4585
LTSS Quick Reference Guide
Looking for information about requesting authorization or submitting a claim for Long-Term Services and Supports? Learn more.
Please notify Molina Healthcare at least 30 days in advance when you have any of the following:
First Steps in Taking Care of Your Diabetes
Simple Steps to Manage Diabetes
ICD10 Implementation Update
Molina Healthcare has fully implemented ICD-10. Have questions? Looking for additional information?Learn more.