Glossary
| BH | Behavioral Health |
| CAHPS | Consumer Assessment of Health Plans |
| ED | Emergency Department |
| HCA | Health Care Authority |
| HDO | Health Delivery Organization |
| HEDIS | Health plan Employer Data and Information Set |
| MDCH | Michigan Department of Community Health |
| NCQA | National Committee for Quality Assurance |
| PRC | Peer Review Committee |
| P&T | Pharmacy and Therapeutics |
| PHI | Protected Health Information |
| PCP | Primary Care Provider |
| QIC | Quality Improvement Committee |
| QIP | Quality Improvement Program |
| UM | Utilization Management |
| UMC | Utilization Management Committee |