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Improving Services to Molina Healthcare Members

Molina Healthcare participates in annual HEDIS® (Healthcare Effectiveness Data and Information Set) measures for quality reporting. Along with more than 90% of American health plans, Molina Healthcare uses HEDIS® results to track quality performance from year to year and to identify opportunities for improvement. During the first two quarters of each year, provider offices may be contacted to submit specific medical records for review, an integral part of the HEDIS® data collection process. HEDIS® data collection is in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Molina values the care and service, health education and advice you give to our members. Our quality improvement program and initiatives represent a collaborative effort between our providers and Molina to improve overall healthcare. Together, we can make a difference in our member’s health outcomes.

If you have any questions, would like additional information about HEDIS®, or have suggestions for our Quality Improvement Program, please call 1-888-999-2404.

HEDIS® is a Registered Trademark of the National Committee for Quality Assurance.

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