Standards for Medical Record Documentation

Providing quality care to our Members is important; therefore, Molina Healthcare has established standards for medical record documentation to help assure the highest quality of care. Medical record standards promote quality care through communication, coordination and continuity of care, and efficient and effective treatment.

Molina Healthcare’s medical record documentation standards include:
  • Medical record content
  • Medical record organization
  • Ease of retrieving medical records
  • Confidential patient information
  • Standards and performance goals for participating providers

For more information, please call Provider Services at (888) 999-2404. Or you may call us directly at (414) 847-1777.

Requirements and Standards for Facility Site
Molina Healthcare believes strongly in providing quality of care to our members. To ensure that quality is provided to our members by our providers, Molina follows the guidelines set forth by HHSC. For questions please contact the Credentialing / Facility Site Review Department at (414) 847-1777.

For a detailed description of the requirements and standards for Medical Record Documentation, please contact us at (888) 999-2404. Or you may call us directly at (414) 847-1777.

*Printed copies of the standards are also available upon request.