Follow the steps below to reset your password and unlock your account. In order for this feature to work successfully, you must
have registered your Molina email address prior to being locked out of your account.
If you’ve already been locked out and have not registered your Molina email address, call the Service Desk at x114357 or externally at (800) 642-4230.
Click here for step-by-step instructions on how to reset your Molina password (PDF)
Click here for step-by-step instructions on how to unlock your Molina account (PDF)