Broker Services Team

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Molina’s BST takes pride and responsibility in providing the highest level of service to our partners.

Please contact us at 855-885-3179 Monday through Friday – 6:00 AM to 6:00 PM (MST) and press one of the following options:

Broker Services

Option 1 or email us at mpbrokersupport@molinahealthcare.com

  • General inquiries
  • Broker Portal Access/Issues
  • Support on Marketplace Plan Benefit Inquires
  • Provider Network Status

Broker CARE Team

Option 2 or email us at mpbrokercareteam@molinahealthcare.com

  • Assist you with your Molina client’s escalated issues:
  • Access to Care Issues
  • Billing Issues
  • Enrollment Status
  • Terminated in Error

Broker Commission Reconciliation

Option 3 or email us at mpbrokercommissioninquiry@molinahealthcare.com

  • Agency Commission Statements
  • Agent Book of Business Reconciliation
  • Reconciliation of Broker’s Agent of Record spreadsheets
  • Molina Logo Requests

Broker Contracting

Option 4 or email us at mpbrokercontracting@molinahealthcare.com

  • Agency contracts
  • Manage Agent/Agency Ready to Sell (RTS) Requirements
    • Errors and Omission
    • Certification
    • Appointment(s)
    • License(s)
The Marketplace Broker Support Unit is always very responsive and provides solutions quickly.

Dickerson Employee Benefits

CA Agency
We love working with Molina because the Marketplace Broker Support team is very friendly and they care about helping our agents

HealthCare Access Insurance Services

CA Agency
It is very easy to do business with Molina and you can always count on the MP BSU for excellent service and support.

ACA Advisors, LLC.

FL Agency