Quality Service

Providing quality health care comes first

What you have to say about your care means a lot. Your feedback helps us give you quality care and service and find ways to grow and improve. Our goal is to make sure you get quality care quickly. While always having easy access to health care. Above all we want to make sure you are treated with respect and friendly customer service.

About Your Care

We work with our providers to give you good health care.​

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Ways We Improve Your Care

• Quality Improvement Program
• Patient Safety Program
• New Technology

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Member Rights & Responsibilities

You have rights and responsibilities.​

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Complaints & Appeals

You have a right to file a complaint (grievance) or appeal.​

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Fraud Prevention

Molina Healthcare seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members.​

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Advisory Committees

We value your opinion and ask members to participate in advisory committees.​

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