If a member’s PCP’s office is closed or he or she cannot be seen right away, the member may go to an urgent care center or CVS MinuteClinic. Visit our Provider Directory to find an urgent care center in your area.
If a member is not sure where to go for care, he or she can call our 24-hour Nurse Advice Line for help. Learn more.
If a member has an emergency, he or she should call 911 or go to the nearest emergency room. Emergency care is provided when a medical problem is so serious that it must be treated right away. Members can go to any emergency room without a referral or prior authorization for emergency treatment.
Yes. We cover: