Be ready for an emergency
Store these important phone numbers in your cell phone:
Member Services: (including Behavioral Health)
- Medicaid: (866) 472-8545 (TTY: 711)
- Marketplace: (888) 560-5716 (TTY: 711)
24-hour Nurse Helpline:
- English: (888) 275-8750
- Spanish: (866) 648-3537
- TTY: (866) 735-2922
Health (Case) Management: (866) 472-8545 (TTY: 711)
Access2Care (transportation): (888) 298-4781 (TTY: 711)
Medicaid Pharmacy Services: Find a pharmacy close to you
Any specialists you see
Veterinarian’s office
Download our My Molina app: Have your member ID, PCP and prescription list on the go.
Preparing for a storm
- Know your closest shelter
- Download the FEMA app to your phone
- Prepare your home
- Pre-register for Disaster Relief Assistance
Additional Resources
- Get updates at www.floridadisaster.org
- Ready.gov
- Weather.gov
- National Hurricane Center
- American Red Cross
- CDC
- FEMA (800) 621-3362
- State Assistance line: (800) 342-3557
Have a Go Bag ready.
- Water – at least a three-day supply (one gallon per person, per day in break-proof containers)
- Food – at least a three-day supply of non-perishables
- Portable radio
- Flashlight and batteries
- Cell phone and charger
- Change of clothes
- First aid kit
- Mask, gloves, hand sanitizer
- Credit card and cash (if the power is out, some places may only accept cash as payment)
- Personal care items
- Medicine, glasses
Other things to consider:
- Fill your car’s gas tank ahead of time
- Pet care items (food and water, carrier, leash, meds, shot records, ID)
- Waterproof container with important documents (insurance, medical records, bank account numbers, Social Security card, passport or government issued ID)