Understanding Your Health Plan
We put your needs first…
| WE ARE ABOUT | WHAT WE OFFER | HOW WE DELIVER |
|---|
| QUALITY CARE | Quality Healthcare | We provide quality health care for every health need and for all ages. We are a national leader in quality Medicaid care. |
| Programs and Services (At no cost to you) | We offer programs and services for you to take care of health conditions and stay healthy. |
| Commitment to Quality | We have programs to improve your quality of care, member safety and quality of service. |
| Member Feedback Surveys | We are always asking our members how we are doing through customer surveys. |
| EASY ACCESS TO HEALTH CARE | Health Plan Options | We provide health plans through programs funded by the government, such as Medicaid and Medicare. |
| Large Medical Network | Our providers, nurses, pharmacists and health care experts are in hospitals, medical clinics and information centers in the neighborhoods where our members live. |
| 24-Hour Care | Members in need of health care advice or information can contact our Nurse Advice Line any time, day or night. |
| My Molina: Member Web Portal | Members can manage health plan tasks online through My Molina. Register today |
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| FRIENDLY CUSTOMER SERVICE | Dedicated Member Services Team | Our Member Services team is a phone call away and will get you the help you need. Please call us at (855) 882-3901 from 8:00 a.m. – 6:00 p.m, Monday - Friday. |
| Community Support | We have programs that give back to the communities we serve. |
