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Utilization management (UM)
We use evidence-based clinical practice guidelines when making decision about members’ care.
Clin...
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For all your Non-Emergent Medical Transportation (NEMT) needs, please contact MTM at (844) 879-7341 (TTY/TDD: 711) or call Member Services at (833)...
Passport by Molina Healthcare
5100 Commerce Crossings Drive
Louisville, KY 40229
Downloadable Important Contact Information Quick Reference Guide
Meet the Pro...
Passport by Molina Healthcare provides a comprehensive Care Management (CM) program to all members who meet the criteria for services. The CM program focuses on procuring and coordinating the care, se...
Provider Communications
Passport offers various communication avenues for providers to stay up to date with the latest information.
To register for eNews please click here.
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Claim Management for Missing or Incorrect Member Information Effective December 7, 201801/03/19Molina Healthcare would like to notify our provider partners of a change to the management of claims subm...
Updated 03/12/2021
If you have a claim that should be included in one of the claim projects below (which you believe denied incorrectly) and it has not yet been adjusted, please let us know the clai...
aMolina Healthcare’s HIPAA 5010 Readiness *Molina Healthcare is ready to test the 5010 versions of the HIPAA transactions with providers and other trading partners. We look forward to working collabo...
Passport Health Plan by Molina Healthcare has implemented the HIPAA NPI requirements. Beginning May 23, 2008, HIPAA standard transactions must include NPIs. No legacy identifiers (other than the bill...
