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How to File a Complaint/Grievance
If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
/members/sc/mem/duals/quality/gna/grievnc.aspx
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Cómo apelar una denegación
Lo alentamos a que nos informe de inmediato si tiene preguntas, inquietudes o problemas relacionados con los servicios cubiertos o la atención médica que recibe. Para obtener más información, llame a ...
/members/sc/mem/duals/quality/gna/denial.aspx
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How to Appeal a Denial
We encourage you to let us know right away if you have questions, concerns, or problems related to your covered services or the care you receive. For more information, you can call Member Services. Se...
/members/sc/mem/duals/quality/gna/denial.aspx
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Grievance and Appeals
As a member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal. A complaint (grievance) can be filed when you are unhappy with yo...
/members/sc/mem/duals/quality/gna/gna.aspx
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Documentos de voluntades anticipadas
El documento de voluntades anticipadas de atención médica (también conocido como "voluntades anticipadas") es un formulario que ayuda a otras personas a proporcionarle la atención médica que usted des...
/members/sc/mem/duals/quality/rights/directives.aspx
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Advance Directives
An Advance Health Care Directive (also known as an "Advance Directive") is a form that helps others give you the care you would want when you are not able to make decisions. Advance Directives will he...
/members/sc/mem/duals/quality/rights/directives.aspx
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Derechos y responsabilidades de los miembros
¿Sabía qué, como miembro de Molina Dual Options, tiene ciertos derechos y responsabilidades? Conocer sus derechos y responsabilidades ayudará a que usted, su familia, su proveedor y Molina Healthcare ...
/members/sc/mem/duals/quality/rights/rights.aspx
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Continuing Your Care
After you enroll, Molina Dual Options will send you a Member Handbook and a Molina Dual Options Member ID card. The handbook has a lot of information about your benefits. As your new health plan, we w...
/members/sc/mem/duals/resources/uhp/care.aspx
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Medi-Cal
jquery-2.1.3.min.js|jquery.validate.min.js|jquery.validate.unobtrusive.min.js|jquery.unobtrusive-ajax.min.js|form.validate.js|form.tracking.js|form.conditions.js|jquery-2.2.4.min.js We use cookies on ...
/members/sc/mem/duals/resources/uhp/uhp.aspx
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Inclusión o exclusión voluntarias
Molina Dual Options es parte de Healthy Connections Prime, un programa que contribuye a mejorar la manera en que sus beneficios de Medicare y Medicaid funcionan juntos. Si es elegible para Healthy Con...
/members/sc/mem/duals/resources/uhp/optinout.aspx