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Programa de seguridad del paciente
aMolina Healthcare quiere que los miembros y sus familias estén sanos y seguros. Tenemos un Programa de Seguridad del Paciente que nos ayuda a cumplir este objetivo. Este programa le entrega datos de ...
/members/sc/mem/duals/quality/care/safety.aspx
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Waiver Programs
We want you to stay well and live independently. Molina Dual Options is dedicated to getting you the help and care you need. If you qualify, there are Waiver Programs available that provide additional...
/members/sc/mem/duals/coverd/wvrprg/wvrprg.aspx
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Patient Safety Program
aWe want our members to be safe and healthy. We have a Patient Safety Program to help us meet this goal. This program gives our members the safety facts so they can make better health care choices. He...
/members/sc/mem/duals/quality/care/safety.aspx
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Cómo presentar una queja o un reclamo
Si tiene una queja, le recomendamos que primero llame a Servicios para Miembros. Intentaremos resolver por teléfono cualquier queja que pudiera tener. Si solicita una respuesta escrita a su queja tele...
/members/sc/mem/duals/quality/gna/grievnc.aspx
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How to File a Complaint/Grievance
If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
/members/sc/mem/duals/quality/gna/grievnc.aspx
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Cómo apelar una denegación
Lo alentamos a que nos informe de inmediato si tiene preguntas, inquietudes o problemas relacionados con los servicios cubiertos o la atención médica que recibe. Para obtener más información, llame a ...
/members/sc/mem/duals/quality/gna/denial.aspx
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How to Appeal a Denial
We encourage you to let us know right away if you have questions, concerns, or problems related to your covered services or the care you receive. For more information, you can call Member Services. Se...
/members/sc/mem/duals/quality/gna/denial.aspx
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Grievance and Appeals
As a member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal. A complaint (grievance) can be filed when you are unhappy with yo...
/members/sc/mem/duals/quality/gna/gna.aspx
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Documentos de voluntades anticipadas
El documento de voluntades anticipadas de atención médica (también conocido como "voluntades anticipadas") es un formulario que ayuda a otras personas a proporcionarle la atención médica que usted des...
/members/sc/mem/duals/quality/rights/directives.aspx
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Advance Directives
An Advance Health Care Directive (also known as an "Advance Directive") is a form that helps others give you the care you would want when you are not able to make decisions. Advance Directives will he...
/members/sc/mem/duals/quality/rights/directives.aspx