Passport uses a Preferred Drug List (PDL), which is a list of covered prescription drugs. It is reviewed and approved by doctors and pharmacists. You must get your prescriptions from a pharmacy that i...
Q. How do I get medical services?
A. You should get all health care from Molina Healthcare participating providers. Your Provider Directory lists all the providers that are part of the plan. If y...
Complaints and Grievances
If you are unhappy with your child’s medical care or the service your child is getting from Molina and/or its providers, you can file a complaint. You can file a complaint o...
Member Complaint (Grievance) and Appeals
As a Molina Healthcare member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal. Some e...
What if I Have a Complaint?
If You have a problem with any Molina Healthcare services, We want to help fix it. You can call any of the following toll-free numbers for help:
Call Molina Healthca...
¿Qué pasa si tengo una queja?
Si tiene un problema con algún servicio de Molina Healthcare, queremos ayudar a resolverlo. Puede llamar gratis a alguno de los siguientes números para solicitar ayuda:
...
Complaints and Grievances
If you are unhappy with your child’s medical care or the service your child is getting from Molina and/or its providers, you can file a complaint. You can file a complaint o...
Molina Healthcare uses a Preferred Drug List (PDL), which is a list of covered prescription drugs. It is reviewed and approved by doctors and pharmacists. You must get your prescriptions from a pharma...
Apelaciones
Si recibe una carta de denegación y no está conforme con nuestra decisión, puede presentar una apelación. Una apelación es una solicitud de la revisión de una acción. Una acción es cualqui...
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What is a denial?
A denial means Molina Healthcare is telling a provider and you that services will not be provided (or they will...
