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Appeal
You have the right to appeal a denial An appeal is a request to review a denied service or referral. You can appeal our decision if a service was denied, reduced, or ended early. What is a denial? A ...
/members/wa/mem/medicaid/ah-expansion/overvw/quality/cna/appeal.aspx
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Cna
As a Molina Healthcare member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal. A complaint (grievance) can be filed when you a...
/members/wa/mem/medicaid/ah-expansion/overvw/quality/cna/cna.aspx
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Decreview
Step 4 - Health Care Authority (HCA) Board of AppealsYou can ask for a final review of your case by the HCA Board of Appeals Review Judge. You must ask for this within 21 calendar days after the Indep...
/members/wa/mem/medicaid/ah-expansion/overvw/quality/cna/decreview.aspx
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Grievnc
Grievances are complaints. If you are unhappy with the service from Molina Healthcare or from providers who contract with Molina Healthcare, you have the right to file a grievance. What is a grievance...
/members/wa/mem/medicaid/ah-expansion/overvw/quality/cna/grievnc.aspx
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Hearing
If you disagree with Molina Healthcare’s appeal decision, you can ask for a State Hearing. You must complete Molina Healthcare’s appeal process before you can have a hearing. You must ask for a hearin...
/members/wa/mem/medicaid/ah-expansion/overvw/quality/cna/hearing.aspx
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Utilization Management Um Program
mmp-section-details Molina’s UM Department is designed to provide comprehensive health care management by managing utilization services and benefits effectively and efficiently. UM Decision Mak...
/marketplace/wa/en-us/Providers/Health-Resources/Utilization-Management-UM-Program.aspx
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Provider Manual Forms
Welcome to Molina Healthcare of Washington, Inc. Enclosed please find your Molina Provider Manual, written specifically to address the contractual and regulatory requirements of delivering health care...
/providers/wa/medicaid/manual/provider_manual.aspx
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Rights & Responsibilities
Member Rights and Responsibilities Apple Health (AH) and Integrated Managed Care (IMC) Member Rights Help make decisions about your health care, including mental health and substance use disord...
/providers/wa/medicaid/policies/provpolicies.aspx
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Provider Notices
a:link {color: #009EA0;} #yearlyList ul { list-style-type: none; } #activeYear ul, li { position: relative; padding-left: 20px; } #activeYear ul li::marker { c...
/providers/wa/medicaid/comm/updatesevents.aspx
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How to Appeal a Denial
*You may request printed copies of all content posted on our website. What is a denial? A denial means Molina Healthcare is telling a provider and you that services will not be provided (or they will...
/members/wa/mem/medicaid/imc/quality/complaints-appeals/appeal-denial.aspx
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