Si tiene una queja, le recomendamos que primero llame a Servicios para Miembros. Intentaremos resolver por teléfono cualquier queja que pudiera tener. Si solicita una respuesta escrita a su queja tele...
If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
Are you having problems with your medical care or our services? If so, you have a right to file a grievance or appeal.
A grievance can be filed when you are unhappy with your care. Some exa...
Q. What is a drug formulary (list of drugs)?A.Do you ever worry about how much your prescription drug will cost? Did you know that Molina Healthcare has a list of drugs that it pays for? This is calle...
Molina Healthcare staff and providers will comply with all requirements concerning your rights.Molina Healthcare members have the right to:Get information on the structure and operation of the health ...
Si usted o su médico creen que el plazo usual de 30 días de las apelaciones ocasionará daños a su salud, o afectará las funciones normales de su organismo, su apelación puede ser expedita (urgente). U...
If you or your doctor believes that the usual 30 day timeframe for appeals will cause harm to your health, or affect your normal body functions, your appeal may be expedited (urgent). You, your Provid...
Member Complaint (Grievance) and AppealsAs a Molina Healthcare member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal. A compl...
Revisión externa de la Oficina Reguladora de Finanzas y SegurosPuede solicitar una revisión externa si no recibe una respuesta en un plazo de 30 días de Molina Healthcare o si no está conforme con el ...
External Review by the Office of Financial and Insurance RegulationYou can ask for an external review if you do not get an answer within 30 days from Molina Healthcare or you are not happy with the re...
