If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
Q. What is a drug formulary (list of drugs)?A.Do you ever worry about how much your prescription drug will cost? Did you know that Molina Healthcare has a list of drugs that it pays for? This is calle...
If you or your doctor believes that the usual 30 day timeframe for appeals will cause harm to your health, or affect your normal body functions, your appeal may be expedited (urgent). You, your Provid...
External Review by the Office of Financial and Insurance RegulationYou can ask for an external review if you do not get an answer within 30 days from Molina Healthcare or you are not happy with the re...
Grievance ProcessYou can file a grievance with Molina Healthcare. If you are not happy with the health plan, this is called a grievance. You can also file a grievance if you are not happy with one of...
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We want to give you good care!Molina Healthcare works with our providers to give you good health care. We look at your member benefits and make choices about care based on what you need. We want you t...
We want to give you good care!
Molina Healthcare works with our providers to give you good health care. We look at your member benefits and make choices about care based on what you need. We want you ...
You may continue to see your physician or receive services that were authorized before you joined Molina Dual Options MI Health Link for a period of time to allow Molina time to attempt to contract wi...
​After you enroll, Molina Dual Options will send you a Member Handbook and a Molina Member ID card. The handbook has a lot of information about your benefits. As your new health plan, we will make sur...
