Molina Healthcare wants to ensure that members who may have been displaced and affected by the recent wildfires have access to their needed medications, DME or medical supplies. Here are the process...
Q. How do I get medical services?
A. You should get all health care from Molina Healthcare participating providers. Your Provider Directory lists all the providers that are part of the plan. If y...
You can go to any OB/GYN doctor in the Molina network as well as receive in network Certified Nurse Midwife (CNM) services without a prior authorization.You can go to any qualified provider of your ch...
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Molina Heal...
If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
Molina seeks to uphold the highest ethical standards for the provision of health care benefits and services to its members and supports the efforts of federal and state authorities in their enforce...
Are you having problems with your medical care or our services? If so, you have a right to file a grievance or appeal.
A grievance can be filed when you are unhappy with your care. So...
As a Molina member, you have certain rights and responsibilities. Molina has listed them below. They help you to know what to expect from your health care. They can also help you to get the mos...
Your right to use advance directives (such as a living will or a power of attorney)
You have the right to ask someone such as a family member or friend to help you with decisions about you...