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Utilization Management
The Healthcare Services (formerly Utilization Management) Department conducts inpatient review on inpatient cases and processes Prior Authorizations/Service Requests. The Healthcare Services (HCS) Dep...
/providers/ms/medicaid/resource/utilized_mgt.aspx
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Training & Resources
Training​​​  Web portal OverviewRural Health ClinicResources  Claim Denials and Rejections Billing TipsNonparticipating Provider Fact SheetPaper Claims Billing TipsRural Health Clinic Billing GuideHel...
/providers/ms/chip/comm/training.aspx
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Provider News
Claim Management for Missing or Incorrect Member Information Effective December 7, 201801/03/19Molina Healthcare would like to notify our provider partners of a change to the management of claims subm...
/providers/ms/chip/comm/archivedcomm.aspx
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Provider Responsibilities
Participation Guidelines and Standards of Care Provider Guidelines: All Participating Providers are expected to: Perform duties in their area of specialty. Provide preventive care services, i...
/providers/ny/medicaid/policies/provider_rights.aspx
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Molina Medicare Members | Filing a Grievance with Molina
If you have a complaint, we encourage you to first call Member Services. We will try to resolve any complaint that you might have over the phone. If you request a written response to your phone compla...
/members/mi/mem/medicare/quality/gna/filegrvnc.aspx
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Member Rights & Responsibilities | Medicare
As a Molina Medicare member, you have certain rights and responsibilities. Molina Medicare has listed them below. Understanding your rights and responsibilities will assist your effort to work wit...
/members/mi/mem/medicare/quality/rights/rights.aspx
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Pharmacy Q&A
Q. What is a drug formulary (list of drugs)?A.Do you ever worry about how much your prescription drug will cost? Did you know that Molina Healthcare has a list of drugs that it pays for? This is calle...
/members/mi/mem/michild/care/phqna.aspx
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How to File a Complaint
 Grievance ProcessYou can file a grievance with Molina Healthcare. If you are not happy with the health plan, this is called a grievance. You can also file a grievance if you are not happy with one of...
/members/mi/mem/michild/quality/cna/compliant.aspx
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About Your Care
We want to give you good care!Molina Healthcare works with our providers to give you good health care. We look at your member benefits and make choices about care based on what you need. We want you t...
/members/mi/mem/duals/care/abtcare.aspx
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About Your Care | Dual Options | Molina Healthcare Michigan
We want to give you good care! Molina Healthcare works with our providers to give you good health care. We look at your member benefits and make choices about care based on what you need. We want you ...
/members/mi/mem/duals/coverd/about-your-care.aspx