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ins { text-decoration: none;
}
#accordion ul{
margin-left:45px;
}
#accordion ul li{
list-style: disc;
}
#accordion ul li ul li{
list-style: circle;
}
Let...
Page Content
If you are unhappy with anything about Molina or its providers, you should contact us as soon as possible. You, or someone you want to speak for you, can contact us. If you want someo...
Prior authorizations and actions
Certain medications and services may need approval from Senior Whole Health of New York before they’re covered. This is called a prior authorization. Prior authorizat...
When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.
Please check your Member ID Card to make sure the information is correct. It has:
Your nam...
Members must file the complaint (grievance) within one hundred eighty (180) days from the day the incident or action occurred which caused the member to be unhappy. What is a grievance?To file your co...
You can find answers to your questions below! Also, check out our glossary to look up any words that may be confusing. Don’t see your question? Just give us a call!
Transparency in Coverage
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aWhen you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare. Please check your Member ID Card to make sure the information is correct. It has: Your name Yo...
My Molina is your online connection to your plan’s benefits. It is an easy to use tool. Here you can: Print a temporary Member ID CardRequest a new card if you have lost yours. This will be sent to yo...
These programs and services provide you with information on ways to stay healthy. Some of them include:A member newsletter that is sent to you at least twice a year, with upcoming events, member benef...