Integrated Case Management
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Care Coordination
As medical practice becomes more complex and demanding, coordinating care between various providers involved in a patient’s care is a chal...
Organizational Structure Supporting Quality Improvement: AccountabilityThe Board of DirectorsMolina Healthcare of Michigan's Board has ultimate authority and responsibility for the quality of care an...
Table of Contents/Topics
Contacting Molina
Depression Screening and Follow-up
Suicidal Ideation: Assessment and Intervention
Anxiety Disorders: Identification and Intervention
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BackAnxiety Disorders: Identification and InterventionPeople with anxiety disorders are three to five times more likely to go to the doctor and six times more likely to be hospitalized for psychiatric...
Medicaid Child CAHPS® Annual Results.
Molina’s scores are below. You can see how Molina performs compared to our target goal.
Measure / Data Element
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Member Grievance and Appeals Request Form Medical Release Form Authorization for the Use and Disclosure of PHI (English | Spanish) Member access to PHI (English | Spanish)
If you have a complaint, you can call Member Services at (844) 809-8438, Monday thru Friday from 7:30 a.m. to 8:00 p.m. and the second weekend of each month from 8:00 a.m. to 5:00 p.m. For TTY/TTD, yo...
Continuity of Care and Provider-to-Provider CommunicationAs medical practice becomes more complex and demanding, coordinating care between various providers involved in a patient's care is a challenge...
Medical Necessity Criteria
Information sources used to determine benefit coverage and medical necessity include AHCCCS state coverage policies (AMPM/ACOM), MCG, Molina proprietary guidelines, national...
