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Frequently Asked Questions
You can find answers to your questions below! Also, check out our glossary to look up any words that may be confusing. Don’t see your question? Just give us a call! Transparency in Coverage ...
/members/ut/mem/marketplace/resources/faq.aspx
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Member ID Card
aWhen you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.  Please check your Member ID Card to make sure the information is correct. It has: Your name Yo...
/members/ut/mem/marketplace/resources/memberid.aspx
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Make the Most of Your Membership
aaaaaAt Molina Healthcare, high quality health care comes first. We’re here to take care of your needs and help you control costs. We want you to be healthy and have access to excellent services. As o...
/members/ut/mem/marketplace/resources/ways.aspx
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Case Management
Molina Healthcare staff will help you coordinate your careLiving with health problems and managing them can be hard. We offer special services and programs for adult and child members who need extra h...
/members/ut/mem/marketplace/coverd/services/casemngt.aspx
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¿Qué es un reclamo?
Un reclamo es la expresión oral o escrita de su insatisfacción. Puede tratarse de cualquier reclamo. Puede ser un desacuerdo. Puede ser una solicitud de reconsideración. Puede ser la apelación de un m...
/members/tx/mem/CHIP/quality/cna/whatisgrievnc.aspx
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What is a Complaint?
A complaint is an oral or written expression of not being satisfied. This can be any complaint. This can be a dispute. This can be a request for reconsideration. This can be a appeal made by a mem...
/members/tx/mem/CHIP/quality/cna/whatisgrievnc.aspx
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Coordinación de la atención
El personal de Molina Healthcare lo ayudará a coordinar su atenciónConvivir con problemas de salud y mantenerlos bajo control puede ser difícil. Ofrecemos servicios y programas especiales a los miembr...
/members/tx/hp/duals/coverd/hm/casemngt.aspx
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Care Coordination | Molina Healthcare Texas
Molina Healthcare staff will help you coordinate your careLiving with health problems and managing them can be hard. We offer special services and programs for adult and child members who need extra h...
/members/tx/hp/duals/coverd/hm/casemngt.aspx
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Exención HCBS STAR+PLUS
¿Qué cubre? Servicios de asistente personal (PAS, Personal Attendant Services) Servicios de salud y actividad diurna (DAHS, Day Activity and Health Services) Servicios de enfermería ...
/members/tx/hp/duals/coverd/wvrprg/elderly.aspx
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HCBS STAR+PLUS Waiver | Molina Healthcare Texas
What's Covered? Personal Attendant Services (PAS) Day Activity and Health Services (DAHS) Nursing Services Emergency Response Services (Emergency call button) Home Delivered Meal...
/members/tx/hp/duals/coverd/wvrprg/elderly.aspx