If you have a complaint, you can call Member Services at (844) 809-8438, Monday thru Friday from 7:30 a.m. to 8:00 p.m. and the second weekend of each month from 8:00 a.m. to 5:00 p.m. For TTY/TTD, yo...
How to file a Complaint (Grievance) or AppealIf you would like to file a grievance or appeal related to a reduction, termination, or denial of coverage or payment for medical assistance, or service de...
What’s covered
Prescription drugs
Prescriptions are provided at no cost to you when they are filled at approved pharmacies.
Some drugs ordered by your doctor may require prior approval.
Covered pres...
What’s covered
Prescription drugs
Prescriptions are provided at no cost to you when they are filled at approved pharmacies.
Some drugs ordered by your doctor may require prior approval.
Covered pre...
Appeals
If you are unhappy with anything about Molina Healthcare or its providers, you should contact us as soon as possible. This includes if you do not agree with a decision we have made. You, or so...
What’s covered
Prescription drugs
Prescriptions are provided at no cost to you when they are filled at approved pharmacies.
Some drugs ordered by your doctor may require prior approval.
Covered p...
What’s covered
Prescription drugs
Prescriptions are provided at no cost to you when they are filled at approved pharmacies.
Some drugs ordered by your doctor may require prior approval.
Covered pres...
What is Molina Dual Options MyCare Ohio?It's a program to provide better, coordinated health care for people with both Medicare and Medicaid, often called dual eligible or duals. Plans that participat...
After you enroll, Molina Dual Options will send you a Member Handbook and a Molina Member ID card. The handbook has a lot of information about your benefits. As your new health plan, we will make sur...
CAHPS®
The CAHPS® (Consumer Assessment of Healthcare Providers and Systems) is a program managed by the U.S. Agency for Healthcare Research and Quality (AHRQ) and administered by the NY State Depar...
