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Frequently Asked Questions
    Q: How do I change my Primary Care Provider (PCP)? A. There are two ways you can change your PCP. Go to My Molina and follow the instructions. If you have not registered for My Molina yet, ...
/members/il/mem/duals/resources/faq.aspx
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Contact Us
Molina Healthcare Member Services Member Services: (855) 687-7861, (TTY 7-1-1) Member Services Fax: (630) 203-3993 Our Member Services representatives are available Monday to Friday from 8 a.m. - 5 p...
/members/il/mem/medicaid/mltss/contactus/contactus.aspx
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Continuing Your Care
​After you enroll, Molina Dual Options will send you a Member Handbook and a Molina Member ID card. The handbook has a lot of information about your benefits. As your new health plan, we will make sur...
/members/il/mem/duals/resources/uhp/care.aspx
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Directorio de proveedores y farmacias
El directorio de proveedores y de farmacia describen su red de médicos de atención primaria, especialistas, hospitales, centros de enfermería especializada, instalaciones para consultas externas, farm...
/members/il/mem/duals/resources/info/directory.aspx
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Contact Us
Molina Healthcare Attn: Medicare Member Services 200 Oceangate Ste. 100 Long Beach, CA 90802   Member Services For more information, or if you have questions around care coordination, provider direct...
/members/il/mem/medicare/contactus/contactus.aspx
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FAQs
​​Q. How do I find out if a health care service or benefit is covered?A. Go to “What’s Covered” to find out about your benefits and services. You can also call Member Services at (855) 687-7861.Q. How...
/members/il/mem/medicaid/mltss/resources/faq.aspx
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Contact Us
Molina Dual Options Contact Information Molina Healthcare of Illinois 2001 Butterfield Road, Suite 750 Downers Grove, Illinois 60515 Phone Numbers Member Services (877) 901-8181 (English & Spanish) 8...
/members/il/mem/duals/contactus/contactus.aspx
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Member Handbook
Your Member Handbook Please read your Member Handbook. It tells you: About your health plan. About your benefits and what is covered. How to get the services you need, including special h...
/members/il/mem/medicaid/mltss/memguide.aspx
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Member Handbook
Your Member Handbook Please read your Member Handbook. It tells you: About your health plan. About your benefits and what is covered. How to get the services you need, including special h...
/members/il/mem/medicaid/overvw/memguide.aspx
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Member Rewards
Complete your 2025, health screening(s) before December 31, 2025, to receive your gift card. Complete the form(s) below after receiving your services. Follow the instructions on the form(s) to send th...
/members/il/mem/medicaid/overvw/Member-Rewards.aspx
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