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24-Hour Nurse Advice Line | Passport Health Plan by Molina Healthcare
Members may call (800) 606-9880 (TTY: 711) anytime they are experiencing symptoms or need health care information. Registered nurses are available 24 hours a day, 7 days a week to assess symptoms and...
/providers/ky/medicaid/resource/service.aspx
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CAHPS | Passport Health Plan by Molina Healthcare
Each year Passport by Molina Healthcare sets goals to improve our services to members. Annually we measure member satisfaction using the Consumer Assessment of Healthcare Providers and Systems survey ...
/providers/ky/medicaid/resource/CAHPS.aspx
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Utilization Management | Passport Health Plan by Molina Healthcare
The (UM) Department conducts inpatient review on inpatient cases and processes Prior Authorizations/Service Requests. Participating Providers are encouraged to interact with Passport’s UM Department e...
/providers/ky/medicaid/resource/utilized_mgt.aspx
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Care Connections
Care Connections contributes to the Molina/Passport mission by expanding access to quality care by meeting Enrollees where they are, including home visits, mobile clinics, pop-up clinics, and virtual ...
/providers/ky/medicaid/resource/care-connections.aspx
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Provider Communications Home
Provider Communications Passport offers various communication avenues for providers to stay up to date with the latest information. To register for eNews please click here. .prici...
/providers/ky/medicaid/comm/home.aspx
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eNews
ATTENTION: This form is being updated and will not process at this time. Please give the following information to your Provider Services Rep and we will add you to eNews di...
/providers/ky/medicaid/comm/news.aspx
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Known Issues and Resolution Timeframes| Passport Health Plan by Molina Healthcare
Updated 03/12/2021 If you have a claim that should be included in one of the claim projects below (which you believe denied incorrectly) and it has not yet been adjusted, please let us know the clai...
/providers/ky/medicaid/comm/known-issues.aspx
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HIPAA Code Sets | Passport Health Plan by Molina Healthcare
The Federal HIPAA regulations issued by DHHS dictate that only approved code sets may be used in standard electronic transactions. The CMS site has official resources that define these standard code s...
/providers/ky/medicaid/hipaa/codesets.aspx
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Contact HIPAA | Passport Health Plan by Molina Healthcare
HIPAA Help Team HIPAA Transactions testing and enrollment HIPAA Transactions testing and enrollment Contact Molina's EDI Team. If you are a provider and have a concern or complaint regarding...
/providers/ky/medicaid/hipaa/contact.aspx
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HIPAA Resource Center | Passport Health Plan by Molina Healthcare
Our HIPAA resource center includes the following important information for health care providers: Passport Health Plan by Molina Healthcare's HIPAA readiness status and implementation materials; ...
/providers/ky/medicaid/hipaa/home.aspx
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