Members may call (800) 606-9880 (TTY: 711) anytime they are experiencing symptoms or need health care information. Registered nurses are available 24 hours a day, 7 days a week to assess symptoms and...
Each year Passport by Molina Healthcare sets goals to improve our services to members. Annually we measure member satisfaction using the Consumer Assessment of Healthcare Providers and Systems survey ...
The (UM) Department conducts inpatient review on inpatient cases and processes Prior Authorizations/Service Requests. Participating Providers are encouraged to interact with Passport’s UM Department e...
Care Connections contributes to the Molina/Passport mission by expanding access to quality care by meeting Enrollees where they are, including home visits, mobile clinics, pop-up clinics, and virtual ...
Provider Communications
Passport offers various communication avenues for providers to stay up to date with the latest information.
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ATTENTION: This form is being updated and will not process at this time.
Please give the following information to your Provider Services Rep and we will add you to eNews di...
Updated 03/12/2021
If you have a claim that should be included in one of the claim projects below (which you believe denied incorrectly) and it has not yet been adjusted, please let us know the clai...
The Federal HIPAA regulations issued by DHHS dictate that only approved code sets may be used in standard electronic transactions. The CMS site has official resources that define these standard code s...
HIPAA Help Team
HIPAA Transactions testing and enrollment
HIPAA Transactions testing and enrollment
Contact Molina's EDI Team.
If you are a provider and have a concern or complaint regarding...
Our HIPAA resource center includes the following important information for health care providers:
Passport Health Plan by Molina Healthcare's HIPAA readiness status and implementation materials; ...