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Essential Plan Member Rights & Responsibilities
Below are the Molina Healthcare Essential Plan Member Rights and Responsibilities. Mississippi Law requires that health care Providers or health care facilities recognize Member rights while they are ...
/providers/ms/chip/policies/ep-member-rights.aspx
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Patient Safety
The Patient Safety Program identifies appropriate safety projects and error avoidance for Molina Healthcare members in collaboration with their primary care providers.Molina continues to support safe ...
/providers/ms/chip/policies/patient.aspx
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Access and Availability
​Molina maintains access to care standards and processes forongoing monitoring of access to health care (including behavioral health care)provided by contracted primary PCPs (adult and pediatric) and ...
/providers/ms/chip/resource/access_avail.aspx
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Member Rights & Responsibilities
Below are the Molina Healthcare rights and responsibilities as written in the Molina Healthcare Member Handbook. Mississippi Law requires that health care Providers or health care facilities recognize...
/providers/ms/chip/policies/member_rights.aspx
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Cahps
Each year Molina Healthcare sets goals to improve our services to members. Annually we measure member satisfaction using the Consumer Assessment of Healthcare Providers and Systems survey (CAHPS®). Th...
/providers/ms/chip/resource/CAHPS.aspx
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Health Promotion
Molina Healthcare's Health Education programs will be incorporated into the Member's treatment plan to address the Member's health care needs. Primary prevention programs may include smoking cessation...
/providers/ms/chip/resource/health_mgt.aspx
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Hedis
Molina Healthcare uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool every year for quality reporting. This is done by looking at the type of care and services provided. Along w...
/providers/ms/chip/resource/HEDIS.aspx
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Medical Record Documentation
Providing quality care to our members is important, therefore, Molina Healthcare has established standards for medical record documentation to help ensure the highest quality of care. Medical record ...
/providers/ms/chip/resource/medical.aspx
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Quality Improvement
The Molina Healthcare Quality Improvement (QI) Program provides the structure and key processes that enable the health plan to carry out its commitment to ongoing improvement of care and service, and ...
/providers/ms/chip/resource/qualityimp.aspx
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24 Hour Nurse Advice Line
Members can call anytime they are experiencing symptoms or need health care information. Registered nurses are available 24 hours a day, 7 days a week, to assess symptoms and help make good health car...
/providers/ms/chip/resource/service.aspx
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