Members

LGBTQIA+ Services and Gender Affirming Care Resources

Be Free. Be Well. Be You. At Molina, we take pride in taking care of the whole you! 

Inclusive Healthcare Means Treating the Whole You!

Molina is committed to providing high-quality health care services that prioritize the well-being of our members. We’ve provided quality health care to Washingtonians for over 22 years.

 

We are dedicated to:

  • Treating our members with kindness and respect
  • Removing barriers that prevent members from getting needed care
  • Ensuring all members receive the support they need to achieve optimal health outcomes

 

We believe:

Healthier individuals benefit themselves and contribute to building stronger and more vibrant communities.

 

Gender Affirming Care Resources

Molina Apple Health (Medicaid) covers the following for our members:

  • Puberty blocking agents (prior authorization or PA is required); your primary care physician (PCP) must get permission from Molina ahead of time
  • Hormone therapy (there are many options; all ages; no PA required)
  • Behavioral health services such as:
    • Counseling
    • Inpatient and outpatient care
    • 24/7 Nurse Advice Line
    • Prescription medication
    • PYX app to combat loneliness and anxiety
  • Molina’s LGBTQIA+ health care navigators can support you in reaching your health care goals.

 

Most surgical services are covered by fee-for-service, which you may know as ProviderOne (your blue colored services card). These services may be provided by any provider who accepts Apple Health, with prior authorization by the Health Care Authority (HCA). For more information click here.  

To learn more about our benefits, call Molina Member Services at (800) 869-7165, TTY: 711.

 

Finding the Right Provider

A primary care physician (PCP) is a health care provider who serves as the first point of contact for your care. Your PCP provides a wide range of health services such as:

  • Preventive care
  • Identifying and treating serious and ongoing health concerns
  • Management of chronic conditions

 

Having a regular PCP is important for maintaining your health and preventing illness.

If you need help finding a PCP who is right for you, call Member Services at: (800) 869-7165, TTY 711.

You may also find a provider using our Provider Online Directory: 

  

Culturally Responsive Crisis Resources

Do you need to talk to someone? The following resources are available to you:

National Suicide Prevention Lifeline (open 24/7)

If you are having suicidal thoughts or thinking of harming yourself:

  • 988 - Call – Text – Chat
  • Or call (800) 273-TALK (8255), TTY:711 Online: https://988lifeline.org/chat/                                                                                                                                                                                                   

211

Dial 211 to speak with a compassionate, highly trained community specialist to help you access local resources and services.

 

Trans Lifeline

Call if you need someone trans to talk to, even if you’re not in crisis or if you’re not sure you’re trans.

  • Call (877) 565-8860 or visit translifeline.org.                                                                                                                                                                                                                                                         

Trevor Project

Information & support to LGBTQIA+ young people 24/7, year-round or you may:

 

Call 911 in an emergency.

 

We’re Here to See the Community Thrive

Lesbian, gay, bisexual, transgender and queer people face unique health disparities such as higher rates of depression and risks for certain types of cancers.

You are not alone. Molina is here to guide you through your health care journey by providing you with specialized case management services.

We have LGBTQIA+ health care navigators who are part of the community and can help you reach your health care goals.

Visit MeetMolinaWA.com to learn more or call us at (800) 869-7165, TTY 711.

 

Other Helpful Resources:

A guide to pronouns
Normalizing personal pronouns can help transgender, gender nonconforming and nonbinary people feel acknowledged and included. Use this guide to learn about pronouns and why they're important for respectful communication.

National Center for Transgender Equality
Social justice organization that advocates to change policies and society to increase understanding and acceptance of transgender people.

National LGBTQIA+ Health Education Center
Center that provides education, resources and consultation to health care organizations with the goal of improving LGBTQIA+ health care.

OutCare Health
Organization leading the charge for LGBTQIA+ health equity worldwide, empowering millions of LGBTQIA+ individuals with comprehensive resources, support and education.

Transgender Law Center
Civil rights organization led by transgender people working to change law, policy and attitudes so that all people can live safely, authentically and free from discrimination.

Transgender Youth Equality Foundation
Organization that provides education, advocacy and support for transgender children, youth and their families.

World Professional Association for Transgender Health
Association that promotes evidence-based care, education, research, advocacy, public policy and respect in transgender health.