How can we help you?
Alert: Molina shares in the sadness of the tragedy that took place in Uvalde on Tuesday. We express heartfelt sympathy
to anyone who may have been impacted. If you have been directly or indirectly affected by this tragedy, Molina is here to
help you. Our Behavioral Health Crisis Line is available to anyone who needs support. You can call (800) 818-5837
24 hours a day, 7 days a week. In addition, the Molina Member Services team is ready to help members at (877) 319-6826
Monday-Friday 8 am to 6 pm central time. Additional resources can be found here.
Molina Healthcare is monitoring COVID-19 developments on a daily basis. Click here to learn more.
For additional information on COVID-19, please view our COVID-19 Member Information: Click here.
You may be able to get the COVID-19 vaccine. Be sure to visit the Texas Department of State Health Services website frequently for updates and answers to any questions you might have. There are four things to know about the COVID-19 vaccine:
- Safety is top priority.
- Vaccines are highly effective.
- You cannot get COVID-19 from the vaccine.
- Texas is already providing the vaccine and will continue as more become available.
We want you to know that we are here to help. Molina is unable to support in person visits to our office due to COVID-19. During this time, you may experience longer wait times when calling Member Services. We ask for your patience and understanding. To receive faster service, we encourage members to use our web portal at mymolina.com or to use our mobile app, Molina Mobile. Healthcare providers can use provider.molinahealthcare.com for service.
STAR is a Texas Medicaid managed care program. You pick a medical plan that gives your Medicaid services. You pick a main doctor. That doctor is your point of contact for Medicaid services. Molina has a large group of specialists, therapists, clinics, and hospitals that can provide you with Medicaid services. Available in Dallas, El Paso, Harris, Hidalgo and Jefferson Service Areas.
STAR+PLUS is a Texas Medicaid managed care program for people who have disabilities or are age 65 or older. People in STAR+PLUS get Medicaid health-care and long-term services and support through a medical plan that they choose. Available in Bexar, Dallas, El Paso, Harris, Hidalgo, Jefferson, MRSA NE and Tarrant Service Areas.
Children's Health Insurance Plan
CHIP is health insurance for families who make too much money to get Medicaid. They cannot afford to buy private health insurance. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA)
CHIP perinatal coverage gives prenatal care for the unborn children of low-income women who do not qualify for Medicaid. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA).
CHIP Perinatal Newborn
Newborn children who were previously enrolled in the CHIP Perinatal program during their mother's pregnancy, can continue to get services through CHIP Perinatal Newborn for 12 months beginning on the date of birth if he/she is not eligible for Medicaid. Available in Dallas, Harris, Jefferson and Rural Service Area (RSA).
Molina Medicare Options Plus plans are for people who qualify for both Medicaid and Medicare, also known as "dual eligibles". Available in Bexar, Cameron, Collin, Dallas, El Paso, Harris, Hidalgo and Webb counties.
Molina Dual Options STAR+PLUS MMP (Medicare-Medicaid Plan)
This program provides benefits of both Medicare and Medicaid to members. Available in Bexar, Dallas, El Paso, Harris and Hidalgo.
Molina Medicare-Medicaid STAR+PLUS Plan
This program provides benefits of both Medicare and Medicaid to members. Available in Hidalgo.
Health Insurance Marketplace
If you don't qualify for Medicaid or Medicare, a Marketplace plan with government assistance is a low-cost option for high quality care. Available in Cameron, Collin, Dallas, El Paso, Harris, Hidalgo , Jefferson, Starr and Webb counties.
All Member Materials are available in a format accessible to the visually impaired, which may include large print, Braille, and CD or other electronic form. A hard copy of the Texas Medicaid Formulary is available without charge and provided upon request in five (5) business days upon request. Call (866) 449-6849, TTY/TDD: 711, Monday-Friday, 8:00 a.m. to 5:00 p.m., local time. The call is free.
Report Waste, Abuse or Fraud:
Important information and toll-free numbers
Molina Prescription, Vision, Dental & Non-Emergency Medical Transportation Providers
Financial Literacy Information
Social Media Terms and Conditions
Molina Telehealth Policy - Marketplace and CHIP Members